Indications based on the Specified Commercial Transactions Act

1. Seller

Hammer Caster Sales Co.,Ltd.

2. COO (Cheif Operating Officer)

Norihiro Yoshida

3. Address

10-35, Shinjonishi, Higashiosaka-shi, Osaka., ZIP578-0964, Japan

4. Contact

Tel:+81-6-6782-4441
Mail:info@casterior.com

5. How to order

Please order by the order form prescribed on this site.

6. Payment Methods

・Bank Transfer (T/T remittance)
・Pay by Pay-Pal
・Pay by credit card (VISA, Mastercard, JCB)

7. Payment Due Date

・Bank Transfer:Please transfer the money to the designated account within one week from the order date. If HCS cannot confirm the transfer after more than a week, HCS will cancel the order. The product will be shipped after payment is confirmed.
・Credit Cards:Buyers will be asked to enter the card information at the time of purchase. Payment is based on the contract with the card company.
・Pay-Pal:Buyers will be asked to enter your service information at the time of purchase. Payment will be based on the contract with your payment service.

8. Other Charges

・Consumption Tax:The prices on this site are tax excluded. Consumption tax(10%) will be applied to domestic orders placed in Japan.
・Bank Transfer Fee:If Buyer choses to pay by bank transfer.
・Shipping Fee:Domestic delivery within Japan is free of charge. For international shipping, please check "Oversea Support" for shipping terms.
・Custom Tax:Due to the laws and regulations of the destination country, import duties, value added taxes and customs clearance fees may apply to shipping overseas (If the buyer and the recipient are different, the recipient may have to take care of the charges at reception in general). We cannot accept any questions about customs duties, so please ask the local customs by yourself.

9. Cancel Order

Cancelling order is only possible within 24 hours of the order date. Please contact us by e-mail.

10. Delivery Method

The domestic delivery company is SEINO TRANSPORTATION CO.,LTD. Please refer to the attached "Overseas Support" for overseas shipping.

11. Time of Delivery

After completion of order (In case of transfer, after confirming the payment.), HCS will ship within 5 business days. The arrival of the goods will follow the delivery schedule of the shipping company.

12. Return on goods

[For domestic delivery]
HCS only accept returns of unopened goods for buyer's convenience. However the deadline is 7 days after the goods reception / arrival. In this case, buyers will be responsible for the shipping cost.
[For overseas delivery]
HCS cannot accept any returns for buyer's convenience. However, in case of receiving goods with initial failure such as damage, HCS will immediately exchange it for a good product. In this case, HCS will bear the shipping cost. If you need a return or exchange, please contact us.